The Small Biz Operators
Helping small businesses scale smart with systems, strategy, and clarity.
What We Do
We help brands grow by focusing on four key areas: analyzing current brand metrics to uncover opportunities, improving the direct-to-consumer shopping experience, optimizing email flows and campaign strategy, and enhancing performance through Meta and Google paid ad strategies.Our goal is to streamline and strengthen your business across every touchpoint.
Our Process
01. Understand - We start by sitting down with your leadership team to get the full picture — diving into your business structure, goals, challenges, and competitive landscape.02. Organize - We partner with your bookkeeper (or owner) to map out where money is coming in and going out — bringing clarity to your financial flow.03. Structure - We build and connect the four core pillars of your operating system, giving you a simple daily routine and a high-level view of your business trajectory.04. Optimize - With a clear path in place, we eliminate bloat — scrutinizing every cost center to uncover hidden profit and improve cash flow.05. Plan - We explore your current revenue streams, improve offers, and forecast future growth so you can scale with purpose.06. Implement - We work with your team to launch your new operating system — giving you more clarity, more time, and more profit.
Fulfillment PolicyServices Provided
We offer remote consulting and digital strategy services. No in-person services are provided.Refund Policy
Since we provide consulting and digital deliverables, time and planning are allocated upfront, and as stated in our contracts, all payments are non-refundable once services have begun. If you believe there’s been an error, contact us directly and we’ll review your case.Cancellation Policy
You may cancel ongoing retainers or future sessions with at least 30 days’ written notice. Any work already completed or scheduled within that window will still be billed.If you have any questions, feel free to reach out to [email protected]